Free Shipping - Shipping will cost you $0 unless you elect for Expedited or Express shipping for an additional charge.
Dispatch times - We work hard to ship your order out within 24-72 hours of it being placed (orders placed on Friday or the weekend may take longer to ship as the courier does not pickup on weekends).
Transit time - UK orders are sent via Royal Mail from Louth, England and normally take 1-2 business days to arrive.
US orders are sent from American Fork, UT and normally take 2 to 5 business days to arrive.
Shipping Carrier - Royal Mail for UK orders.
UPS for US orders.
Location - UK orders are shipped from Exeter, England.
US orders are shipped from American Fork, Utah.
Shipping Confirmation and Tracking - Shortly after your order ships, we will send you a shipping confirmation email that will contain your order tracking information. Please be aware that in some cases the tracking information can take up to 48 hours to begin updating.
Incorrect or Incomplete Address
Customers are responsible for ensuring that their shipping address is accurate and complete at checkout. Our fulfillment is automated and orders cannot be cancelled once they have been placed. Orders shipped to the address provided by the customer, accidental or otherwise, are considered to be fulfilled. In this case, customers are responsible for shipping the item back to us for a refund.
Refunds or replacements are issued only after the original item is returned in accordance with our refund policy.
We really do care about this business and our customers. If you have any problems, questions or just want to chat about motorbikes, please contact us here.